Privacy Policy

Effective Date: 1 July 2026

At Herbie Oosthuizen & Associates, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit and use our website. It has been prepared in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African laws.

1. Who We Are

Herbie Oosthuizen & Associates is a South African law firm and is the Responsible Party, as contemplated in POPIA, in relation to the personal information collected through this website.

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us:

Information Officer: Herbie Oosthuizen
Email: info@holaw.co.za
Telephone: (044) 601 8700
Address: 71 Montagu Street, Mossel Bay, 6500

2. Personal Information We Collect

We may collect personal information that you voluntarily provide through this website, including:

your name;
your email address;
your telephone number;
the contents of any enquiry or message submitted through the website contact form; and
any other information you voluntarily provide.

We may also automatically collect certain technical information when you access the website, including your IP address, browser type, operating system, device information, approximate location data, pages visited, referring website, date and time of access, and general website usage information.

We do not intentionally collect special personal information, as contemplated in POPIA, through this website unless you voluntarily disclose such information to us or it is reasonably necessary for the provision of legal services.

3. How We Use Personal Information

We may use personal information collected through this website to:

respond to enquiries and requests;
communicate with you regarding your enquiry;
provide legal or administrative assistance where appropriate;
administer and improve the operation and security of the website;
protect the website against spam, fraud, abuse and unauthorised activity;
comply with legal and regulatory obligations; and
pursue our legitimate business interests where permitted by law.

We will only process personal information for lawful purposes connected with the operation of our website and the services provided by the firm.

4. Contact Forms

If you submit an enquiry through the website contact form, we will use the information you provide to respond to your enquiry.

Submitting an enquiry through this website does not create an attorney-client relationship. A professional relationship will only arise once the firm has accepted your instruction and confirmed that it is prepared to act on your behalf.

Please do not send confidential, privileged or highly sensitive information through the website contact form unless specifically requested to do so.

5. Cookies, Analytics and Website Usage

This website may use cookies and similar technologies to ensure that the website functions properly, improve user experience, and better understand how visitors use the website.

We may use website analytics services to collect general information regarding website traffic and usage. This information is generally collected in aggregated form and assists us in improving the performance and functionality of the website.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

6. Google reCAPTCHA and Spam Protection

This website may use Google reCAPTCHA or similar anti-spam technologies to protect website forms against automated abuse.

Where these technologies are used, certain technical information may be processed by Google in accordance with Google’s own Privacy Policy and Terms of Service.

7. Google Maps and Third-Party Services

This website may contain links to Google Maps or other third-party websites or services for your convenience.

If you choose to access third-party websites or services, your personal information may be processed in accordance with their own privacy policies. We are not responsible for the privacy practices or content of external websites.

8. WhatsApp and Other Communication Platforms

This website may provide a WhatsApp contact option or similar communication feature.

If you choose to communicate with us through WhatsApp or another third-party platform, your information will also be subject to that platform’s own terms and privacy practices.

9. Embedded Content and Future Website Features

From time to time, this website may include embedded content or third-party services such as videos, maps, forms, scheduling tools or other interactive features.

These services may collect technical information, use cookies or monitor user interaction in accordance with their own privacy policies.

Should additional website functionality be introduced in future, this Privacy Policy may be updated accordingly.

10. Sharing Personal Information

We do not sell personal information.

We may share personal information where reasonably necessary with trusted service providers who assist with website hosting, maintenance, analytics, communications, spam prevention or other technical support services.

We may also disclose personal information where required by law, court order or a lawful request by a competent authority.

11. International Transfers

Certain third-party service providers used by this website, including Google services, may process personal information outside South Africa.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by POPIA.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or as otherwise required by law.

Retention periods may vary depending on the nature of the enquiry, applicable legislation and our professional record-keeping obligations.

13. Security

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Your Rights

Subject to POPIA and other applicable laws, you may have the right to:

request access to personal information held about you;
request correction of inaccurate or incomplete information;
request deletion of personal information where legally permissible;
object to certain processing activities;
withdraw consent where processing is based on your consent; and
lodge a complaint with the Information Regulator if you believe your personal information has been processed unlawfully.

Requests relating to your personal information may be directed to our Information Officer using the contact details provided above.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our business practices or the functionality of this website.

The latest version will always be published on this page together with its effective date.

16. Contact Us

If you have any questions regarding this Privacy Policy or our processing of personal information, please contact us:

Herbie Oosthuizen & Associates
Email: info@holaw.co.za
Telephone: (044) 601 8700
Address: 71 Montagu Street, Mossel Bay, 6500